Legal notice
Legal Notice
Last updated: May 29, 2026
Company Identification
This website and online store are operated by GWIN, LLC (“GWIN,” “we,” “us,” or “our”), a limited liability company organized in the State of Tennessee.
- Mailing address: 114 22nd Street, Old Hickory, TN 37138, US
- Email: contact@gwinhvac.com
- Phone: 615-538-7979
- Hours: Monday–Saturday, 9:00 AM–5:00 PM CST
Trademarks and Copyright
GWIN™, Assisted DIY™, the GWIN logo, and other GWIN names, designs, and slogans are trademarks of GWIN, LLC. All other product names, logos, and brands referenced on this site are the property of their respective owners and are used for identification purposes only; their use does not imply endorsement.
All content on this site — including text, graphics, images, page layouts, and the selection and arrangement thereof — is owned by GWIN, LLC or its licensors and is protected by United States and foreign copyright and intellectual property laws. © 2025–2026 GWIN, LLC. All rights reserved. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
Informational Disclaimer
Information on this site is provided for general informational purposes only and is not professional, legal, or technical advice. Product details, pricing, and availability are subject to change without notice. We make reasonable efforts to keep information accurate but do not warrant that it is complete, current, or error-free. Your use of the site is governed by our Terms of Service.
Our Policies
The following documents govern your use of our site and your purchases. Please review them:
- Terms of Service — the binding terms covering orders, shipping, warranty, financing, our technicians, indemnification, and dispute resolution.
- Privacy Policy — how we collect, use, and disclose your personal information.
- Return & Exchange Policy — returns, exchanges, damaged-item claims, eligibility, and fees.
- Request a Return — start a return or exchange.
- Warranty — Year-1 bumper-to-bumper coverage plus 10-year parts and compressor coverage.
- Financing — how financing works and who provides it.
Contact
Questions about this Legal Notice or any of our policies may be sent to contact@gwinhvac.com, by phone at 615-538-7979, or by mail to GWIN, LLC, 114 22nd Street, Old Hickory, TN 37138, US.
